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U.S. Citizen and Immigration Services (USCIS) Enterprise Service Bus (ESB) Program

2009 Best of NIEM winner

USCIS is the government agency that oversees lawful immigration to the United States. USCIS receives and processes 7.5 million applications and petitions per year for more than 50 types of immigration benefits. The current process of receiving and processing these applications and petitions was...

Disaster Assistance Improvement Program (DAIP) Program Management Office

Emergency Management
2009 Best of NIEM winner

DAIP exists to ease the burden of victims by creating a single access point for more than 40 federally funded forms of assistance (FOA). DAIP consolidates benefit information, application intake, and status information into a unified system. Each year, approximately 50 presidentially declared...

Emergency Operation Center—Interconnectivity (EOC-i)

Emergency Management
2009 Best of NIEM winner

Effective response to large incidents requires real-time collaboration among multiple agencies and jurisdictions. Emergency Operation Centers (EOCs), activated during an incident, use many different systems to support operations and situational awareness. Most EOCs are neither interoperable nor...

New York City Health and Human Services (HHS)—Connect

Human Services
2009 Best of NIEM winner
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CONNECT is a consortium of five states that have agreed to pool their collective expertise to make interstate information sharing a reality. New York City's Health and Human Service (HHS) agencies serve more than 2 million clients.

Before the HHS-Connect program, case workers were...