NIEMBridging Information Systems Case Studies Needed! NatioNal iNformatioN ExchaNgE modEl (NIEM) NIEM Case Study Ideas Needed! The IJIS Institute is working on an ongoing project to compile and edit NIEM Adoption and Use Case Studies. These case studies are a great vehicle to help others understand and use NIEM. It is important, as we advocate the use of NIEM for information sharing, that we also share how NIEM is being used and highlight NIEM success stories. The IJIS Institute needs your help in collecting and developing these case studies for a variety of uses and among various levels of government and private industry. NIEM Adoption and Use Case Studies are published in the electronic newsletter NIEM News. The newsletter is posted to the www.niem.gov site and is sent via e-mail to a targeted mailing list of interested parties. Case studies may also be used to highlight successful NIEM adoption and use in flyers or other promotional materials to help those interested. Do you have any real-world examples of your work highlighting NIEM in action that might work as case studies? If so, we would like to hear from you! Case studies are simple write-ups that focus on the challenge, the solution, and the results. An organization can simply provide the IJIS Institute with some bullets or background material that we can turn into narrative form, or you can write the narrative yourself using a simple template we can provide. Please contact Andrea Walter at the IJIS Institute, andrea.walter@ijis.org, with your case study ideas. We appreciate any help that you can provide us in crafting useable case studies to get the word out about NIEM success stories! NIEMBridging Information Systems Case Study Pennsylvania s Justice Network (JNET) NATIONAL INFORMATION EXCHANGE MODEL (NIEM) Synopsis The purpose of this case study is to highlight the successful development of a NIEM 2.0-conformant Information Exchange Package Document (IEPD) for Pennsylvania’s Court Case Event Messages through Pennsylvania’s Justice Network (JNET ) and to draw attention to resulting documentation—NIEM Adoption Whitepaper, Performance Measurement Plan, and Lessons-Learned Report—that can guide future NIEM implementation eorts. PENNSYLVANIA’S COURT CASE EVENT GJXDM TO NIEM (G2N) PILOT PROJECT Executive Summary Challenge Recently, JNET merged its existing message managemen approval document with its previous GJXDM dev t methodology to create a single compr development process. The Administra Courts (AOPC), Court Case Event M data exchange currently available in JNET components. The CCE is currently GJXDM-c t JNET selected the CCE transactions t - conformant message using the JNE . Solution The funds appropriated to JNET throu v Association (NGA) and the Bureau of Justic e used to create a pilot conversion of the A v t Message (CCE) from GJXDM to NIEM 2.0 using the newly dr t JNET NIEM message development pr . NIEM IEPD development process w the eort required to convert GJXDM messages t practices for converting existing GJXDM messages t the advantages of NIEM over GJXDM. t c t t t f f v x L r t. Agency Overview The Pennsylvania Justice Network (JNET ) is the Commonwealth’s primary public safety and criminal justice information broker. JNET’s secured justice site provides users with a common online environment for users to access public safety and criminal justice information. This critical information comes from various contributing municipal, county, state, and federal agencies. JNET’s secure site provides access to more than 33,000 practitioners located throughout the Commonwealth’s 67 counties, as well as federal and state agencies. JNET provides these practitioners with the ability to - t. t t r t r r r t t r , . r t t . I t t . t c NIEMBridging Information Systems Case Study Alabama Criminal Justice Information Center NATIONAL INFORMATION EXCHANGE MODEL (NIEM) Synopsis The purpose of this case study is to highlight the successful development of two NIEM 2.0-conformant Information Exchange Package Documents (IEPDs) and electronic data transmission involving the N-DEx subset of Uniform Crime Report (UCR) incident/oense and arrest data and Suspicious Activity Report (SAR) data, through the Alabama Criminal Justice Information Center (ACJIC). APPLYING NIEM TO FACILITATE SHARING OF ALABAMA UNIFORM CRIME AND SUSPICIOUS ACTIVITY REPORTS Executive Summary Challenge The ACJIC intrastate UCR Local Template for Reporting and Analysis (ULTRA) was developed prior to the establishmen NIEM 2.0 as the national standard. Additionally, ACJIC’ t Secure Homeland Access and Reporting Environment (SHARE) must be complemented by the amount of SAR informa t it collects and has been limited by the amount of infor that gets entered by law enforcement and private sect y personnel. Solution The funds appropriated to ACJIC through the National G Association (NGA) and the Bureau of Justice Assistance (BJA) were used to ultimately develop two NIEM 2.0-conformant Information Exchange Package Documents (IEPDs) and tr data for sharing Alabama’s Uniform Crime Report (UCR) da with other states through N-DEx and Suspicious Activit t (SAR) data generated by Alabama law enforcement agencies and private security personnel with fusion centers located in other states. Results Results include the ultimate creation of two NIEM 2.0- conformant IEPDs. Agency Overview The Alabama Criminal Justice Information Center (ACJIC) is a state agency that serves citizens by providing local, state, and federal criminal justice agencies with critical information. ACJIC is the central point of integration for the National Crime Information Center (NCIC) and International Justice and Public Safety Network (Nlets) within Alabama. It is a resource for law enforcement agencies throughout the state for sharing both information and technology resources. Its responsibility extends to data collection and processing of incident, arrest, and other criminal justice information. ACJIC’s information sharing systems are designed to help law enforcement agencies make good decisions that result in the safety and security of citizens of Alabama. ACJIC also serves as the information technology and information sharing arm of the Alabama Department of Homeland Security and the Alabama Fusion Center. The Alabama Criminal Justice Information Center (ACJIC) has been highly successful in developing a new Uniform Crime Report (UCR) processing system, the UCR Local Template for Reporting and Analysis (ULTRA). ULTRA will provide ocers with the exibility of entering and updating their UCR reports either on laptops within their patrol cars or on desktop computers within their oce environments. Pushing the data entry out to the ocer in the eld ensures that the data is complete, internally consistent, timely, and immediately available for information sharing and analysis. In addition, the data is more accurate since it is being provided by the people who know most about the incident—the investigating ocers themselves. Alabama also recently received a major grant from the U.S. Department of Homeland Security’s (DHS) Information Technology Evaluation Program (ITEP) to develop an environment for a virtual fusion center. As a result, an environment was developed specically for the fusion center known as the Secure Homeland Access and Reporting Environment (SHARE). SHARE has a large number of data access and information sharing features. It is unique, however, in having a terrorist incident case management system that is able to receive reports directly from eld ocers (including both law enforcement and private sector security personnel). While these individuals do not have “read access” to SHARE, any Suspicious Activity Reports (SARs) that they submit NIEMBridging Information Systems Case Study California-Nevada Pilot Project NATIONAL INFORMATION EXCHANGE MODEL (NIEM) Synopsis Prescription monitoring programs (PMPs) are state-sponsored initiatives aimed at addressing the diversion and abuse of prescription drugs. One of the rst programs was established in California more than 60 years ago, but the entire initiative received a boost when, in 2002, Congress appropriated funds to the U.S. Department of Justice (DOJ) to support development of a national PMP capability. The purpose of this case study is to highlight the success of the pilot design of an interstate prescription monitoring information exchange (PMIX) program between California and Nevada. CALIFORNIA–NEVADA PILOT PROJECT PRESCRIPTION MONITORING INFORMATION EXCHANGE (PMIX) Executive Summary Challenge Pharmaceutical drug abuse is crossing state lines as oenders begin to realize the gap in interstate reporting. Solution The establishment of a prescription monitoring information exchange that would allow for the transfer of timely reports. Results The successful completion of a design test phase that produces a baseline standard for prescription monitoring information exchange, lessons learned, and several “rsts.” Agency Overview California Bureau of Narcotic Enforcement—The California Triplicate Prescription Program (TPP) was created in 1940, becoming the rst prescription monitoring program in the nation. The main function of the program was to monitor the dispensing of Schedule II drugs, and it did so by employing state-issued, triplicate prescription forms marked with serial numbers. It was not until 1998 that TPP transferred its operation to an electronic monitoring system. Following a restructuring of the entire program in 2003, the program changed its name to CURES and, a year later, ended its use of triplicate forms, switching to a more secure form. The program has since expanded to monitor Schedule II through IV drugs. CURES currently has more than 86 million records covering approximately 6,000 pharmacies and 150,000 practitioners and prescribers. Nevada Board of Pharmacy—The Nevada prescription monitoring program began in 1997, using a fax-based system to provide patient utilization reports. When the requests for these reports increased by more than 13,500 in just six years, the state of Nevada realized that the system could not handle the volume manually and moved to a Web-based program. The program has long been viewed as one of the best in the country and in 2004 was cited in President Bush’s National Drug Control Strategy document as an example of an eective statewide pharmaceutical drug monitoring program. Challenge As of December 2007, 35 states had enacted legislation that required the establishment of PMPs. Of those states, 26 are currently operating a PMP, and 9 are in the start-up phase. Additionally, 14 states are in the process of recommending, setting up, or taking into consideration a PMP. Many states still have not endorsed any sort of legislation to build a PMP, and some existing PMPs are still not technically advanced enough to capture the necessary information and provide it to the doctors who need it. The challenges are many, but for the purposes of this case study, the focus will be on sharing information across state lines. Oenders are now gradually realizing that while each state that runs a PMP may have information on activity within its own jurisdictions, this information is not being shared with other states. Consequently, the diversion and abuse of prescription drugs has now increased in scope as oenders seek alternative avenues within the limits of neighboring states. Issued 11/08 This project was supported by Grant No. 2007-NC-BX-K001 awarded by the Bureau of Justice Assistance, in collaboration with the U.S. Department of Justice’s Global Justice Information Sharing Initiative. The Bureau of Justice Assistance is a component of the Office of Justice Programs, which also includes the Bureau of Justice Statistics, the National Institute of Justice, the Office of Juvenile Justice and Delinquency Prevention, and the Office for Victims of Crime. Points of view or opinions in this document are those of the author and do not represent the official position or policies of the U.S. Department of Justice. www.NiEm.gov NIEMBridging Information Systems Case Studies Needed! NatioNal iNformatioN ExchaNgE modEl (NIEM) NIEM Case Study Ideas Needed! The IJIS Institute is working on an ongoing project to compile and edit NIEM Adoption and Use Case Studies. These case studies are a great vehicle to help others understand and use NIEM. It is important, as we advocate the use of NIEM for information sharing, that we also share how NIEM is being used and highlight NIEM success stories. The IJIS Institute needs your help in collecting and developing these case studies for a variety of uses and among various levels of government and private industry. NIEM Adoption and Use Case Studies are published in the electronic newsletter NIEM News. The newsletter is posted to the www.niem.gov site and is sent via e-mail to a targeted mailing list of interested parties. Case studies may also be used to highlight successful NIEM adoption and use in flyers or other promotional materials to help those interested. Do you have any real-world examples of your work highlighting NIEM in action that might work as case studies? If so, we would like to hear from you! Case studies are simple write-ups that focus on the challenge, the solution, and the results. An organization can simply provide the IJIS Institute with some bullets or background material that we can turn into narrative form, or you can write the narrative yourself using a simple template we can provide. Please contact Andrea Walter at the IJIS Institute, andrea.walter@ijis.org, with your case study ideas. We appreciate any help that you can provide us in crafting useable case studies to get the word out about NIEM success stories! NIEMBridging Information Systems Case Study Pennsylvania s Justice Network (JNET) NATIONAL INFORMATION EXCHANGE MODEL (NIEM) Synopsis The purpose of this case study is to highlight the successful development of a NIEM 2.0-conformant Information Exchange Package Document (IEPD) for Pennsylvania’s Court Case Event Messages through Pennsylvania’s Justice Network (JNET ) and to draw attention to resulting documentation—NIEM Adoption Whitepaper, Performance Measurement Plan, and Lessons-Learned Report—that can guide future NIEM implementation eorts. PENNSYLVANIA’S COURT CASE EVENT GJXDM TO NIEM (G2N) PILOT PROJECT Executive Summary Challenge Recently, JNET merged its existing message managemen approval document with its previous GJXDM dev t methodology to create a single compr development process. The Administra Courts (AOPC), Court Case Event M data exchange currently available in JNET components. The CCE is currently GJXDM-c t JNET selected the CCE transactions t - conformant message using the JNE . Solution The funds appropriated to JNET throu v Association (NGA) and the Bureau of Justic e used to create a pilot conversion of the A v t Message (CCE) from GJXDM to NIEM 2.0 using the newly dr t JNET NIEM message development pr . NIEM IEPD development process w the eort required to convert GJXDM messages t practices for converting existing GJXDM messages t the advantages of NIEM over GJXDM. t c t t t f f v x L r t. Agency Overview The Pennsylvania Justice Network (JNET ) is the Commonwealth’s primary public safety and criminal justice information broker. JNET’s secured justice site provides users with a common online environment for users to access public safety and criminal justice information. This critical information comes from various contributing municipal, county, state, and federal agencies. JNET’s secure site provides access to more than 33,000 practitioners located throughout the Commonwealth’s 67 counties, as well as federal and state agencies. JNET provides these practitioners with the ability to - t. t t r t r r r t t r , . r t t . I t t . t c NIEMBridging Information Systems Case Study Alabama Criminal Justice Information Center NATIONAL INFORMATION EXCHANGE MODEL (NIEM) Synopsis The purpose of this case study is to highlight the successful development of two NIEM 2.0-conformant Information Exchange Package Documents (IEPDs) and electronic data transmission involving the N-DEx subset of Uniform Crime Report (UCR) incident/oense and arrest data and Suspicious Activity Report (SAR) data, through the Alabama Criminal Justice Information Center (ACJIC). APPLYING NIEM TO FACILITATE SHARING OF ALABAMA UNIFORM CRIME AND SUSPICIOUS ACTIVITY REPORTS Executive Summary Challenge The ACJIC intrastate UCR Local Template for Reporting and Analysis (ULTRA) was developed prior to the establishmen NIEM 2.0 as the national standard. Additionally, ACJIC’ t Secure Homeland Access and Reporting Environment (SHARE) must be complemented by the amount of SAR informa t it collects and has been limited by the amount of infor that gets entered by law enforcement and private sect y personnel. Solution The funds appropriated to ACJIC through the National G Association (NGA) and the Bureau of Justice Assistance (BJA) were used to ultimately develop two NIEM 2.0-conformant Information Exchange Package Documents (IEPDs) and tr data for sharing Alabama’s Uniform Crime Report (UCR) da with other states through N-DEx and Suspicious Activit t (SAR) data generated by Alabama law enforcement agencies and private security personnel with fusion centers located in other states. Results Results include the ultimate creation of two NIEM 2.0- conformant IEPDs. Agency Overview The Alabama Criminal Justice Information Center (ACJIC) is a state agency that serves citizens by providing local, state, and federal criminal justice agencies with critical information. ACJIC is the central point of integration for the National Crime Information Center (NCIC) and International Justice and Public Safety Network (Nlets) within Alabama. It is a resource for law enforcement agencies throughout the state for sharing both information and technology resources. Its responsibility extends to data collection and processing of incident, arrest, and other criminal justice information. ACJIC’s information sharing systems are designed to help law enforcement agencies make good decisions that result in the safety and security of citizens of Alabama. ACJIC also serves as the information technology and information sharing arm of the Alabama Department of Homeland Security and the Alabama Fusion Center. The Alabama Criminal Justice Information Center (ACJIC) has been highly successful in developing a new Uniform Crime Report (UCR) processing system, the UCR Local Template for Reporting and Analysis (ULTRA). ULTRA will provide ocers with the exibility of entering and updating their UCR reports either on laptops within their patrol cars or on desktop computers within their oce environments. Pushing the data entry out to the ocer in the eld ensures that the data is complete, internally consistent, timely, and immediately available for information sharing and analysis. In addition, the data is more accurate since it is being provided by the people who know most about the incident—the investigating ocers themselves. Alabama also recently received a major grant from the U.S. Department of Homeland Security’s (DHS) Information Technology Evaluation Program (ITEP) to develop an environment for a virtual fusion center. As a result, an environment was developed specically for the fusion center known as the Secure Homeland Access and Reporting Environment (SHARE). SHARE has a large number of data access and information sharing features. It is unique, however, in having a terrorist incident case management system that is able to receive reports directly from eld ocers (including both law enforcement and private sector security personnel). While these individuals do not have “read access” to SHARE, any Suspicious Activity Reports (SARs) that they submit NIEMBridging Information Systems Case Study California-Nevada Pilot Project NATIONAL INFORMATION EXCHANGE MODEL (NIEM) Synopsis Prescription monitoring programs (PMPs) are state-sponsored initiatives aimed at addressing the diversion and abuse of prescription drugs. One of the rst programs was established in California more than 60 years ago, but the entire initiative received a boost when, in 2002, Congress appropriated funds to the U.S. Department of Justice (DOJ) to support development of a national PMP capability. The purpose of this case study is to highlight the success of the pilot design of an interstate prescription monitoring information exchange (PMIX) program between California and Nevada. CALIFORNIA–NEVADA PILOT PROJECT PRESCRIPTION MONITORING INFORMATION EXCHANGE (PMIX) Executive Summary Challenge Pharmaceutical drug abuse is crossing state lines as oenders begin to realize the gap in interstate reporting. Solution The establishment of a prescription monitoring information exchange that would allow for the transfer of timely reports. Results The successful completion of a design test phase that produces a baseline standard for prescription monitoring information exchange, lessons learned, and several “rsts.” Agency Overview California Bureau of Narcotic Enforcement—The California Triplicate Prescription Program (TPP) was created in 1940, becoming the rst prescription monitoring program in the nation. The main function of the program was to monitor the dispensing of Schedule II drugs, and it did so by employing state-issued, triplicate prescription forms marked with serial numbers. It was not until 1998 that TPP transferred its operation to an electronic monitoring system. Following a restructuring of the entire program in 2003, the program changed its name to CURES and, a year later, ended its use of triplicate forms, switching to a more secure form. The program has since expanded to monitor Schedule II through IV drugs. CURES currently has more than 86 million records covering approximately 6,000 pharmacies and 150,000 practitioners and prescribers. Nevada Board of Pharmacy—The Nevada prescription monitoring program began in 1997, using a fax-based system to provide patient utilization reports. When the requests for these reports increased by more than 13,500 in just six years, the state of Nevada realized that the system could not handle the volume manually and moved to a Web-based program. The program has long been viewed as one of the best in the country and in 2004 was cited in President Bush’s National Drug Control Strategy document as an example of an eective statewide pharmaceutical drug monitoring program. Challenge As of December 2007, 35 states had enacted legislation that required the establishment of PMPs. Of those states, 26 are currently operating a PMP, and 9 are in the start-up phase. Additionally, 14 states are in the process of recommending, setting up, or taking into consideration a PMP. Many states still have not endorsed any sort of legislation to build a PMP, and some existing PMPs are still not technically advanced enough to capture the necessary information and provide it to the doctors who need it. The challenges are many, but for the purposes of this case study, the focus will be on sharing information across state lines. Oenders are now gradually realizing that while each state that runs a PMP may have information on activity within its own jurisdictions, this information is not being shared with other states. Consequently, the diversion and abuse of prescription drugs has now increased in scope as oenders seek alternative avenues within the limits of neighboring states. Issued 11/08 This project was supported by Grant No. 2007-NC-BX-K001 awarded by the Bureau of Justice Assistance, in collaboration with the U.S. Department of Justice’s Global Justice Information Sharing Initiative. The Bureau of Justice Assistance is a component of the Office of Justice Programs, which also includes the Bureau of Justice Statistics, the National Institute of Justice, the Office of Juvenile Justice and Delinquency Prevention, and the Office for Victims of Crime. Points of view or opinions in this document are those of the author and do not represent the official position or policies of the U.S. Department of Justice. www.NiEm.gov